Legal

DLXTX Terms of Use

Last updated: October 5, 2016

 

1. Contractual Relationship

 

These Terms of Use (“Terms”) govern your use or access that / which a person from any country in the world (excluding the United States and its territories and possessions and mainland China) to applications, websites, content , products and services (the “services”) provided by Lx Tx BV (Deluxetaxi, DLXTX), a limited liability company established in the Netherlands, with registered office at , 2133 JJ, Hoofddorp, Netherlands, registered at the Amsterdam Chamber of Commerce under number 69347387

 

PLEASE READ THESE TERMS CAREFULLY BEFORE USING ACCESS TO OR USE THE SERVICES.

Your access and use of the Services constitutes your agreement to be bound by these Terms, which establishes a contractual relationship between you and DLXTX. If you do not agree to these Terms, you may not access or use the Services. These Terms expressly supersede prior agreements or arrangements with you. DLXTX may immediately terminate these Terms or any Services with respect to you, or generally cease offering or deny access to the Services or any portion thereof, at any time for any reason.

Supplemental terms may apply to certain Services, such as policies for a particular event, activity or promotion, and such supplemental terms will be disclosed to you in connection with the applicable Services. Supplemental terms are in addition to, and shall be deemed a part of, the Terms for the purposes of the applicable Services. Supplemental terms shall prevail over these Terms in the event of a conflict with respect to the applicable Services.

DLXTX may amend the Terms related to the Services from time to time. Amendments will be effective upon DLXTX’s posting of such updated Terms at this location or the amended policies or supplemental terms on the applicable Service. Your continued access or use of the Services after such posting constitutes your consent to be bound by the Terms, as amended.

Our collection and use of personal information in connection with the Services is as provided in DLXTX’s Privacy Policy located at https://www.dlxtravel.eu/legal. DLXTX may provide to a claims processor or an insurer any necessary information (including your contact information) if there is a complaint, dispute or conflict, which may include an accident, involving you and a Third Party Provider (including a transportation network company driver) and such information or data is necessary to resolve the complaint, dispute or conflict.

2. The Services

The Services constitute a technology platform that enables users of DLXTX’s mobile applications or websites provided as part of the Services (each, an “Application”) to arrange and schedule transportation and/or logistics services with independent third party providers of such services, including independent third party transportation providers and independent third party logistics providers under agreement with DLXTX or certain of DLXTX’s affiliates (“Third Party Providers”). Unless otherwise agreed by DLXTX in a separate written agreement with you, the Services are made available solely for your personal, noncommercial use. YOU ACKNOWLEDGE THAT DLXTX DOES PROVIDE TRANSPORTATION OR LOGISTICS SERVICES OR FUNCTION AS A TRANSPORTATION CARRIER AND THAT ALL SUCH TRANSPORTATION OR LOGISTICS SERVICES ARE ALSO PROVIDED BY INDEPENDENT THIRD PARTY CONTRACTORS WHO ARE NOT EMPLOYED BY DLXTX OR ANY OF ITS AFFILIATES.

License.

Subject to your compliance with these Terms, DLXTX grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferrable license to: (i) access and use the Applications on your personal device solely in connection with your use of the Services; and (ii) access and use any content, information and related materials that may be made available through the Services, in each case solely for your personal, noncommercial use. Any rights not expressly granted herein are reserved by DLXTX and DLXTX’s licensors.

Restrictions.

You may not: (i) remove any copyright, trademark or other proprietary notices from any portion of the Services; (ii) reproduce, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Services except as expressly permitted by DLXTX; (iii) decompile, reverse engineer or disassemble the Services except as may be permitted by applicable law; (iv) link to, mirror or frame any portion of the Services; (v) cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the Services or unduly burdening or hindering the operation and/or functionality of any aspect of the Services; or (vi) attempt to gain unauthorized access to or impair any aspect of the Services or its related systems or networks.

Provision of the Services.

You acknowledge that portions of the Services may be made available under DLXTX’s various brands or request options associated with transportation or logistics, including the transportation request brands currently referred to as “DLXTX,” “DLX sedan,” “DLX SUV,” “DLX Minibus”. You also acknowledge that the Services may be made available under such brands or request options by or in connection with: (i) certain of DLXTX’s subsidiaries and affiliates; or (ii) independent Third Party Providers, including transportation network company drivers, transportation charter permit holders or holders of similar transportation permits, authorizations or licenses.

Third Party Services and Content.

The Services may be made available or accessed in connection with third party services and content (including advertising) that DLXTX does not control. You acknowledge that different terms of use and privacy policies may apply to your use of such third party services and content. DLXTX does not endorse such third party services and content and in no event shall DLXTX be responsible or liable for any products or services of such third party providers. Additionally, Apple Inc., Google, Inc., Microsoft Corporation or BlackBerry Limited and/or their applicable international subsidiaries and affiliates will be third-party beneficiaries to this contract if you access the Services using Applications developed for Apple iOS, Android, Microsoft Windows, or Blackberry-powered mobile devices, respectively. These third party beneficiaries are not parties to this contract and are not responsible for the provision or support of the Services in any manner. Your access to the Services using these devices is subject to terms set forth in the applicable third party beneficiary’s terms of service.

Ownership.

The Services and all rights therein are and shall remain DLXTX’s property or the property of DLXTX’s licensors. Neither these Terms nor your use of the Services convey or grant to you any rights: (i) in or related to the Services except for the limited license granted above; or (ii) to use or reference in any manner DLXTX’s company names, logos, product and service names, trademarks or services marks or those of DLXTX’s licensors.

3. Your Use of the Services

User Accounts.

In order to use most aspects of the Services, youmust register for and maintain an active personal user Services account (“Account”). You must be at least 18 years of age, or the age of legal majority in your jurisdiction (if different than 18), to obtain an Account. Account registration requires you to submit to DLXTX certain personal information, such as your name, address, mobile phone number and age, as well as at least one valid payment method (either a credit card or accepted payment partner). You agree to maintain accurate, complete, and up-to-date information in your Account. Your failure to maintain accurate, complete, and up-to-date Account information, including having an invalid or expired payment method on file, may result in your inability to access and use the Services or DLXTX’s termination of these Terms with you. You are responsible for all activity that occurs under your Account, and you agree to maintain the security and secrecy of your Account username and password at all times. Unless otherwise permitted by DLXTX in writing, you may only possess one Account.

User Requirements and Conduct.

The Service is not available for use by persons under the age of 18. You may not authorize third parties to use your Account, and you may not allow persons under the age of 18 to receive transportation or logistics services from Third Party Providers unless they are accompanied by you. You may not assign or otherwise transfer your Account to any other person or entity. You agree to comply with all applicable laws when using the Services, and you may only use the Services for lawful purposes (e.g., no transport of unlawful or hazardous materials). You will not, in your use of the Services, cause nuisance, annoyance, inconvenience, or property damage, whether to the Third Party Provider or any other party. In certain instances you may be asked to provide proof of identity to access or use the Services, and you agree that you may be denied access to or use of the Services if you refuse to provide proof of identity.

Text Messaging.

By creating an Account, you agree that the Services may send you informational text (SMS) messages as part of the normal business operation of your use of the Services. You may opt-out of receiving text (SMS) messages from DLXTX at any time. You acknowledge that opting out of receiving text (SMS) messages may impact your use of the Services.

Promotional Codes.

DLXTX may, in DLXTX’s sole discretion, create promotional codes that may be redeemed for Account credit, or other features or benefits related to the Services and/or a Third Party Provider’s services, subject to any additional terms that DLXTX establishes on a per promotional code basis (“Promo Codes”). You agree that Promo Codes: (i) must be used for the intended audience and purpose, and in a lawful manner; (ii) may not be duplicated, sold or transferred in any manner, or made available to the general public (whether posted to a public form or otherwise), unless expressly permitted by DLXTX; (iii) may be disabled by DLXTX at any time for any reason without liability to DLXTX; (iv) may only be used pursuant to the specific terms that DLXTX establishes for such Promo Code; (v) are not valid for cash; and (vi) may expire prior to your use. DLXTX reserves the right to withhold or deduct credits or other features or benefits obtained through the use of Promo Codes by you or any other user in the event that DLXTX determines or believes that the use or redemption of the Promo Code was in error, fraudulent, illegal, or in violation of the applicable Promo Code terms or these Terms.

User Provided Content.

DLXTX may, in DLXTX’s sole discretion, permit you from time to time to submit, upload, publish or otherwise make available to DLXTX through the Services textual, audio, and/or visual content and information, including commentary and feedback related to the Services, initiation of support requests, and submission of entries for competitions and promotions (“User Content”). Any User Content provided by you remains your property. However, by providing User Content to DLXTX, you grant DLXTX a worldwide, perpetual, irrevocable, transferrable, royalty-free license, with the right to sublicense, to use, copy, modify, create derivative works of, distribute, publicly display, publicly perform, and otherwise exploit in any manner such User Content in all formats and distribution channels now known or hereafter devised (including in connection with the Services and DLXTX’s business and on third-party sites and services), without further notice to or consent from you, and without the requirement of payment to you or any other person or entity.

You represent and warrant that: (i) you either are the sole and exclusive owner of all User Content or you have all rights, licenses, consents and releases necessary to grant DLXTX the license to the User Content as set forth above; and (ii) neither the User Content nor your submission, uploading, publishing or otherwise making available of such User Content nor DLXTX’s use of the User Content as permitted herein will infringe, misappropriate or violate a third party’s intellectual property or proprietary rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

You agree to not provide User Content that is defamatory, libelous, hateful, violent, obscene, pornographic, unlawful, or otherwise offensive, as determined by DLXTX in its sole discretion, whether or not such material may be protected by law. Uber may, but shall not be obligated to, review, monitor, or remove User Content, at DLXTX’s sole discretion and at any time and for any reason, without notice to you.

Network Access and Devices.

You are responsible for obtaining the data network access necessary to use the Services. Your mobile network’s data and messaging rates and fees may apply if you access or use the Services from a wireless-enabled device and you shall be responsible for such rates and fees. You are responsible for acquiring and updating compatible hardware or devices necessary to access and use the Services and Applications and any updates thereto. DLXTX does not guarantee that the Services, or any portion thereof, will function on any particular hardware or devices. In addition, the Services may be subject to malfunctions and delays inherent in the use of the Internet and electronic communications.

4. Payment

You understand that use of the Services may result in charges to you for the services or goods you receive from a Third Party Provider (“Charges ”). After you have received services or goods obtained through your use of the Service, Uber will facilitate your payment of the applicable Charges on behalf of the Third Party Provider as such Third Party Provider’s limited payment collection agent. Payment of the Charges in such manner shall be considered the same as payment made directly by you to the Third Party Provider. Charges will be inclusive of applicable taxes where required by law. Charges paid by you are final and non-refundable, unless otherwise determined by DLXTX. You retain the right to request lower Charges from a Third Party Provider for services or goods received by you from such Third Party Provider at the time you receive such services or goods. DLXTX will respond accordingly to any request from a Third Party Provider to modify the Charges for a particular service or good.

All Charges are due immediately and payment will be facilitated by DLXTX using the preferred payment method designated in your Account, after which DLXTX will send you a receipt by email. If your primary Account payment method is determined to be expired, invalid or otherwise not able to be charged, you agree that DLXTX may, as the Third Party Provider’s limited payment collection agent, use a secondary payment method in your Account, if available.

As between you and DLXTX, DLXTX reserves the right to establish, remove and/or revise Charges for any or all services or goods obtained through the use of the Services at any time in DLXTX’s sole discretion. Further, you acknowledge and agree that Charges applicable in certain geographical areas may increase substantially during times of high demand. DLXTX will use reasonable efforts to inform you of Charges that may apply, provided that you will be responsible for Charges incurred under your Account regardless of your awareness of such Charges or the amounts thereof. DLXTX may from time to time provide certain users with promotional offers and discounts that may result in different amounts charged for the same or similar services or goods obtained through the use of the Services, and you agree that such promotional offers and discounts, unless also made available to you, shall have no bearing on your use of the Services or the Charges applied to you. You may elect to cancel your request for services or goods from a Third Party Provider at any time prior to such Third Party Provider’s arrival, in which case you may be charged a cancellation fee.

This payment structure is intended to fully compensate the Third Party Provider for the services or goods provided. Except with respect to taxicab transportation services requested through the Application, DLXTX does not designate any portion of your payment as a tip or gratuity to the Third Party Provider. Any representation by DLXTX (on DLXTX’s website, in the Application, or in DLXTX’s marketing materials) to the effect that tipping is “voluntary,” “not required,” and/or “included” in the payments you make for services or goods provided is not intended to suggest that DLXTX provides any additional amounts, beyond those described above, to the Third Party Provider. You understand and agree that, while you are free to provide additional payment as a gratuity to any Third Party Provider who provides you with services or goods obtained through the Service, you are under no obligation to do so. Gratuities are voluntary. After you have received services or goods obtained through the Service, you will have the opportunity to rate your experience and leave additional feedback about your Third Party Provider.

Repair or Cleaning Fees.

You shall be responsible for the cost of repair for damage to, or necessary cleaning of, Third Party Provider vehicles and property resulting from use of the Services under your Account in excess of normal “wear and tear” damages and necessary cleaning (“Repair or Cleaning”). In the event that a Third Party Provider reports the need for Repair or Cleaning, and such Repair or Cleaning request is verified by DLXTX in DLXTX’s reasonable discretion, DLXTX reserves the right to facilitate payment for the reasonable cost of such Repair or Cleaning on behalf of the Third Party Provider using your payment method designated in your Account. Such amounts will be transferred by DLXTX to the applicable Third Party Provider and are non-refundable.

5. Disclaimers; Limitation of Liability; Indemnity.

DISCLAIMER.

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” DLXTX DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, NOT EXPRESSLY SET OUT IN THESE TERMS, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN ADDITION, DLXTX MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE REGARDING THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY OR AVAILABILITY OF THE SERVICES OR ANY SERVICES OR GOODS REQUESTED THROUGH THE USE OF THE SERVICES, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. DLXTX DOES NOT GUARANTEE THE QUALITY, SUITABILITY, SAFETY OR ABILITY OF THIRD PARTY PROVIDERS. YOU AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE SERVICES, AND ANY SERVICE OR GOOD REQUESTED IN CONNECTION THEREWITH, REMAINS SOLELY WITH YOU, TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.

LIMITATION OF LIABILITY.

DLXTX SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST DATA, PERSONAL INJURY OR PROPERTY DAMAGE RELATED TO, IN CONNECTION WITH, OR OTHERWISE RESULTING FROM ANY USE OF THE SERVICES, EVEN IF DLXTX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. DLXTX SHALL NOT BE LIABLE FOR ANY DAMAGES, LIABILITY OR LOSSES ARISING OUT OF: (i) YOUR USE OF OR RELIANCE ON THE SERVICES OR YOUR INABILITY TO ACCESS OR USE THE SERVICES; OR (ii) ANY TRANSACTION OR RELATIONSHIP BETWEEN YOU AND ANY THIRD PARTY PROVIDER, EVEN IF DLXTX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. DLXTX SHALL NOT BE LIABLE FOR DELAY OR FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND DLXTX’S REASONABLE CONTROL. YOU ACKNOWLEDGE THAT THIRD PARTY TRANSPORTATION PROVIDERS PROVIDING TRANSPORTATION SERVICES REQUESTED THROUGH SOME REQUEST BRANDS MAY OFFER RIDESHARING OR PEER-TO-PEER TRANSPORTATION SERVICES AND MAY NOT BE PROFESSIONALLY LICENSED OR PERMITTED. IN NO EVENT SHALL DLXTX’S TOTAL LIABILITY TO YOU IN CONNECTION WITH THE SERVICES FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION EXCEED FIVE HUNDRED EUROS (€500).

DLXTX’S SERVICES MAY BE USED BY YOU TO REQUEST AND SCHEDULE TRANSPORTATION, GOODS OR LOGISTICS SERVICES WITH THIRD PARTY PROVIDERS, BUT YOU AGREE THAT DLXTX HAS NO RESPONSIBILITY OR LIABILITY TO YOU RELATED TO ANY TRANSPORTATION, GOODS OR LOGISTICS SERVICES PROVIDED TO YOU BY THIRD PARTY PROVIDERS OTHER THAN AS EXPRESSLY SET FORTH IN THESE TERMS.

THE LIMITATIONS AND DISCLAIMER IN THIS SECTION 5 DO NOT PURPORT TO LIMIT LIABILITY OR ALTER YOUR RIGHTS AS A CONSUMER THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW.

Indemnity.

You agree to indemnify and hold DLXTX and its officers, directors, employees and agents harmless from any and all claims, demands, losses, liabilities, and expenses (including attorneys’ fees) arising out of or in connection with: (i) your use of the Services or services or goods obtained through your use of the Services; (ii) your breach or violation of any of these Terms; (iii) DLXTX’s use of your User Content; or (iv) your violation of the rights of any third party, including Third Party Providers.

6. Governing Law; Arbitration.

Except as otherwise set forth in these Terms, these Terms shall be exclusively governed by and construed in accordance with the laws of The Netherlands, excluding its rules on conflicts of laws. The Vienna Convention on the International Sale of Goods of 1980 (CISG) shall not apply. Any dispute, conflict, claim or controversy arising out of or broadly in connection with or relating to the Services or these Terms, including those relating to its validity, its construction or its enforceability (any “Dispute”) shall be first mandatorily submitted to mediation proceedings under the International Chamber of Commerce Mediation Rules (“ICC Mediation Rules”). If such Dispute has not been settled within sixty (60) days after a request for mediation has been submitted under such ICC Mediation Rules, such Dispute can be referred to and shall be exclusively and finally resolved by arbitration under the Rules of Arbitration of the International Chamber of Commerce (“ICC Arbitration Rules”). The ICC Rules’ Emergency Arbitrator provisions are excluded. The Dispute shall be resolved by one (1) arbitrator to be appointed in accordance with the ICC Rules. The place of both mediation and arbitration shall be Amsterdam, The Netherlands, without prejudice to any rights you may have under Article 18 of the Brussels I bis Regulation (OJ EU 2012 L351/1) and/or Article 6:236n of the Dutch Civil Code. The language of the mediation and/or arbitration shall be English, unless you do not spe­ak English, in which case the mediation and/or arbitration shall be conducted in both English and your native language. The existence and content of the mediation and arbitration proceedings, including documents and briefs submitted by the parties, correspondence from and to the International Chamber of Commerce, correspondence from the mediator, and correspondence, orders and awards issued by the sole arbitrator, shall remain strictly confidential and shall not be disclosed to any third party without the express written consent from the other party unless: (i) the disclosure to the third party is reasonably required in the context of conducting the mediation or arbitration proceedings; and (ii) the third party agrees unconditionally in writing to be bound by the confidentiality obligation stipulated herein.

7. Other Provisions

Claims of copyright infringement should be sent to DLXTX’s designated agent. Please visit DLXTX’s web page at https://www.dlxtravel.eu/legal for the designated address and additional information.

Notice.

DLXTX may give notice by means of a general notice on the Services, electronic mail to your email address in your Account, or by written communication sent to your address as set forth in your Account. You may give notice to DLXTX by written communication to DLXTX’s address at Sonderholm 156, 2133 JJ, Hoofddorp, The Netherlands.

General.

You may not assign or transfer these Terms in whole or in part without DLXTX’s prior written approval. You give your approval to DLXTX for it to assign or transfer these Terms in whole or in part, including to: (i) a subsidiary or affiliate; (ii) an acquirer of DLXTX’s equity, business or assets; or (iii) a successor by merger. No joint venture, partnership, employment or agency relationship exists between you, DLXTX or any Third Party Provider as a result of the contract between you and DLXTX or use of the Services.

If any provision of these Terms is held to be illegal, invalid or unenforceable, in whole or in part, under any law, such provision or part thereof shall to that extent be deemed not to form part of these Terms but the legality, validity and enforceability of the other provisions in these Terms shall not be affected. In that event, the parties shall replace the illegal, invalid or unenforceable provision or part thereof with a provision or part thereof that is legal, valid and enforceable and that has, to the greatest extent possible, a similar effect as the illegal, invalid or unenforceable provision or part thereof, given the contents and purpose of these Terms. These Terms constitute the entire agreement and understanding of the parties with respect to its subject matter and replaces and supersedes all prior or contemporaneous agreements or undertakings regarding such subject matter. In these Terms, the words “including” and “include” mean “including, but not limited to.”

USER PRIVACY

 

Effective date: october 5th 2016

 

DLXTX collects information about you when you use our mobile applications, websites and other online products and services (collectively, the “Services”) and through other interactions and communications that you have with us. If you live in the United States, the services provided by DLXTX USA, LLC and its US affiliates (collectively “DLXTX US”) and has collected this Statement of Privacy applies to information and used by DLXTX US If you live outside the US the services provided by DLXTX BV and this Privacy Policy applies to information collected and used by DLXTX B.V. (DLXTX U.S. and DLXTX B.V. are herein collectively “DLXTX” or “us” or “we” referred to).

 

Scope and application

 

This Privacy Statement (“Statement”) is applicable to people around the world who use our apps and our Services to require transport, supply or other on-demand services (“Users”). This statement does not apply to information we collect from or about our drivers, couriers, transport partner or other person using the DLXTX platform under license (collectively, “Drivers”). If you’re connected to the Services as a user and as a driver, the respective privacy statements will apply to the two different types of interactions.

 

Collecting of information

 

Information you provide to us

 

We collect information that you provide to us directly, such as when you create your account or change requires on-demand services, contacting customer service or otherwise interact with us. This information includes: name, email, phone number, mailing address, profile picture, payment method, requested items (for services), delivery notes and other information you provide.

 

Information we collect through your use of our services

 

When you use our services, we collect information about you in the following general categories:

 

Location information: When you use the Services for transportation or delivery, we gather precise location data on the drive from the DLXTX app used by the driver. If you DLXTX app gives permission to access location services via the permission system used by mobile operating system (“platform”) we collect the precise location of your device when the app is open in the foreground or background. We can also determine your approximate location through your IP address.

 

Information about your contacts: If you make the DLXTX app gives access to the address book on your device used by the permission system by your mobile platform, we have access to the names and contact information from your address book to social interaction through our services as possible and set out for other purposes in this Statement or at the time of approval or collection.

Information about transactions: We collect transaction data related to your use of our services, including the type of service has been requested, the date and time when the service was provided, the amount charged, distance traveled and other related transactions. We can, if someone uses your promo code, link your name to that person.

And user preference information: We collect information on how you and site visitors have contact with our Services, stated preferences and settings chosen. In some cases, we do this through the use of cookies, pixel tags and similar technologies that create and store unique identifiers. You can also read our Cookie Statement to learn more about these technologies.

Device information: We may collect information about your mobile device including, for example, the hardware model, operating system and version, file names and versions, language preference, unique device identifier, advertising identification codes, serial numbers, device motion information and mobile network information.

Telephone calls and SMS data: Our services make communications between users and drivers as possible. In connection with enabling this service we receive call data, including the date and time of the phone call or text message, the phone numbers of the parties and the content of the SMS message.

Log Information: When you’re connected to the Services, we collect server logs, which may contain information such as the IP address of the device, access dates and times, app functions or page views, app crashes and other system activity, type of browser, sites or services third party that you had before you had contact with our services.

Important information about platform permissions

Most mobile platforms (iOS, Android, etc.) have certain types of device information to which apps do not have access without your approval. And these platforms have different consent systems to obtain your approval. The iOS platform will be the first time alert when DLXTX app wants permission to access certain types of data and will let you approve this request (or not approve). Android devices will inform you about the permissions that asks DLXTX app before you first use the app, and your use of the app is your approval. To find out more about permissions we require on platform level, you can visit our new page permissions iOS and Android permissions. Sometimes these permissions require more explanation than provide the platform itself and the permissions we ask will change over time, so we have created these pages to serve as a leading and updated resources for our users.

Information we collect from other sources

We may also receive information from other sources and combine it with information we collect through our Services. For example:

If you choose to link your DLXTX account to, create, or have to log in with a payment provider (eg. Google Wallet) or social media service (eg. Facebook) or if you are communicating with a separate app or website that uses our API (or whose API we use), we may disclose information about you or your connections received from that site or app.

If your employer one of our enterprise solutions used as DLXTX BIZNIZ, we may receive information about you from your employer.

When you ask on-demand services, our drivers can give us User rating after providing services to you.

If you’re connected to our services in another capacity, such as a driver or as a user of other apps we provide, we can combine or associate that information with the information we have received from you in your capacity as user or passenger.

Use of information

We may use the information we collect about you to:

to provide our services, maintenance and improvement, including, for example sending enabling payments, receipts, providing products and services (and related information send) develop new functions, provide customer support to users and drivers, develop safety features, authenticate users and product updates and send administrative messages;

perform internal operations, including, for example to prevent fraud and abuse of our services; to fix software bugs and operational problems; in order to carry out data analysis, to test and to carry out research; and to monitor usage and activity and analyze trends;

send or communication enabling messages (i) between you and a driver such as estimated time of arrival (ETA) or (ii) between you and a contact you on your appointment in connection with your use of certain features, such as referrals, invitations, requests for sharing the fare or sharing your estimated time of arrival (ETA);

to personalize the services and to improve, including to provide or recommend features, content, social connections, referrals and advertisements.

We may assign this Statement describes the information and to process and store in the United States and other countries, some of which may have less protective data protection laws than the region in which you reside. If this is the case, we will take appropriate steps to protect your personal information in accordance with this Statement.

Exchanging information

We may share information we collect about you as described in this statement or as described at the time of collection or exchange, including the following:

Through our Services

We may share your information:

with drivers to enable them to provide the services you desire. For example, we may include your name, photo (if you have provided one), Average User Rating given by drivers and removal and / or disposal sites with drivers;

with other passengers if you use a service like DLXTX SHARE to share the ride; and with other people you specify, such as when you want to share your estimated arrival time or want to share a fare with a friend;

with third parties to provide you with a service you have requested through a partnership or promotional offer from a third party or us

the general public if you content with sending in a public forum such as blog comments, social media posts and other features of our Services that can be seen by the general public;

with third parties with whom we may share information from you, for example, other apps or websites that integrate with our API or Services, or third parties with an API or service which we integrate; and

your employer (or similar entity) and necessary third parties adopted by us or your employer (eg. a service provider for cost) when you participate in our enterprise solutions such DLXTXBIZNIZ.

Other major exchanges

We may share your information:

with subsidiaries and affiliated entities of DLXTX providing services or performing data processing on our behalf, or for data centralization and / or logistical purposes;

with vendors, consultants, marketing partners and other service providers who require access to such information to perform work on our behalf;

in response to a request for information by the competent authority if we believe that disclosure is in compliance with, or otherwise required by applicable law, regulation or legal process;

with law enforcement officials, government agencies or other third parties if we believe that your actions are not in accordance with our User Agreements, Terms of Service or -beleidslijnen, or to protect the rights, property or safety of DLXTX or others;

in connection with or during negotiations for mergers, sale of company assets, consolidations or restructuring, financing or acquisition of our entire company or a part thereof by or in another company;

as we inform you in a different way and you agree to the exchange; and

in an aggregated and / or anonymous form that can not be reasonably used to identify you.

Social Sharing Features

Services can integrate with features for social sharing and other related tools to share actions you take on our services with other apps, sites or media and vice versa. Your use of these features makes the exchange of information with your friends, or the public, depending on the settings you have agreed with the social sharing service. Check the privacy policies of these social sharing services for more information on how they handle the information you provide them or communicate through them.

Analysis and advertising services provided by others

We can allow others publiekmetings- and analysis services to be supplied for us to place ads on our behalf on the Internet and to monitor the performance of these ads and to report on. These entities may use cookies, web beacons, SDKs and other technologies to identify your device when you visit and use our services our site, as well as when you visit other online sites and services. For more information on these technologies and service providers see our Cookie Statement.

your choices

Account Information

You can correct your account information at any time by logging into your online or in-app account. To cancel your account, e-mail us at info@dlxtx.nl. Please note that we may retain certain information about you in some cases as required by law or as permitted by law for legitimate business purposes. For example if you have an outstanding loan or debt outstanding on your account are or if we believe that you have committed fraud or have violated our Terms and Conditions, we can try to resolve the issue before we remove your information.

Access Rights

DLXTX will grant individual requests regarding access, correction and / or deletion of personal data they store, in accordance with applicable law.

Location Information

We ask permission to collect through our app on the exact location of your device using the permission system used by mobile operating system. If you initially approve the collection of this information, you can disable it later by changing your location settings on your mobile device. However, this will limit your ability to use certain features of our Services. Additionally, you will by disabling the collection of precise locations of your device through our app does not restrict our ability to gather knowledge about your trip device location of a driver nor our ability to derive your approximate location of your IP address.

contact Information

We may also request permission for the collection and synchronization through our app contact information from your device via the permission system used by mobile operating system. If you initially approve the collection of this information, iOS users can disable it later by changing the contact settings on their mobile device. The Android platform has such an institution fails.

promotional coverage

You can choose not to receive promotional messages from us by following the instructions in those messages. If you choose this option, we can still send non-promotional messages, such as messages about your account, about services you have requested, or our ongoing business relations.

Your California Privacy Rights

California law allows California residents to request certain details about how their information is shared with third parties for direct marketing purposes. DLXTX share your personally identifiable information with third parties for direct marketing purposes by third parties unless you give us for your approval.

Cookies in claim

See our Cookie Statement for more information about your choices regarding cookies and related technologies.

Amendments to the Declaration

We may revise this Statement of time. If we make significant changes in the way we treat your personal information, or in the Declaration, we will inform you via the Services or through other means such as e-mail about a communication. Your continued use of the Services after such notice constitutes your acceptance of these changes. We encourage you to periodically review this Statement to the latest information about our privacy practices.

Contact Us

If you have questions about this Privacy Policy, please contact us at: privacy@dlxtx.nl or write to us: Lx Tx BV, Attn .: Legal, 2133 JJ, Hoofddorp, Netherlands (if you do not live in the USA).

PRIVACY DRIVERS (NON-US)

Effective date: october 5th 2016

DLXTX collects information about you when you use our mobile applications, websites and other online products and services (collectively, the “Services”) and through other interactions and communications that you have with us. For persons residing outside the United States, the services provided by Lx Tx B.V. and this Privacy Statement (“Statement”) applies to information collected and used by Lx Tx B.V. (Hereinafter “DLXTX” or “we” or “us”).

SCOPE AND APPLICATION

This declaration applies to drivers, couriers, transport partners and other people who use the DLXTX platform under license (collectively, the “Drivers” or separate “you”) and residing outside the United States. This statement does not apply to drivers residing in the United States. The statement also does not apply to persons (eg. Passengers) who use our app or Services to require transport, supply or other on-demand services (“Users”). If you’re connected to the Services as a user and as a driver, the respective privacy statements will apply to the two different types of interactions.

Collecting of information

Information you provide to us

We collect information you directly provide to us, such as when you create your account, change or monitor logging, asks for help from us, consent to a background check, submit your license information to submit about your vehicle or insurance or any other interaction with us . This information includes: name, email, phone number, mailing address, profile picture, payment information, information about vehicle registration, insurance information, information about the license and other information you provide to us.

Information we collect through your use of our services

When you use our services, we collect information about you in the following general categories:

Information about the location: As a condition for the provision of transport, delivery or other services to users over the DLXTX platform should be provided your precise location information to DLXTX through the app you are using. If DLXTX app permission to access location services via the permission system used by mobile operating system (“platform”) we collect the precise location of your device when the app is open in the foreground or background. We can also determine your approximate location through your IP address.

Information about your contacts: If you give the DLXTX app access to the address book on your device using the permission system used by your platform, we can have access to names and contact information from your address book to enable social interactions through our Services and other purposes set out in this Statement or at the time of approval or collection.

Information about transactions: We collect transaction data relating to the transport (or other services) you provide via our platform, including the type of service that was provided, the date and time when the service was provided, the amount charged, the distance traveled distance and other related transactions. We can, if someone uses your promo code, link your name to that person.

And user preference information: We collect information on how you and site visitors have contact with our Services, stated preferences and settings chosen. In some cases, we do this through the use of cookies, pixel tags and other similar device identification technologies that create and store unique identifiers. You can also read our Cookie Statement to learn more about these technologies.

Device information: We may collect information about your mobile device (your own device or a device that we provide) including, for example, the hardware model, operating system and version, file names and versions, language preference, unique device identifier, advertising identification codes, serial numbers, device motion information and mobile network information.

Telephone calls and SMS data: Our services make communications between users and drivers as possible. In connection with enabling this service we receive call data, including the date and time of the phone call or text message, the phone numbers of the parties and the content of the SMS message.

Log Information: When you’re connected to the Services, we collect server logs, which may contain information such as the IP address of the device, access dates and times, app functions or page views, app crashes and other system activity, type of browser, sites or services third party that you had before you had contact with our services.

Important information about platform permissions

Most mobile platforms (iOS, Android, etc.) have certain types of device information to which apps do not have access without your approval. And these platforms have different consent systems to obtain your approval. The iOS platform will be the first time alert when DLXTX app wants permission to access certain types of data and will let you approve this request (or not approve). Android devices will inform you about the permissions that asks DLXTX app before you first use the app, and your use of the app is your approval.

Information we collect from other sources

We may also receive information from other sources and combine it with information we collect through our Services. For example:

If you choose to link your DLXTX account to, create, or have to log in with a payment provider (eg. Google Wallet) or social media service (eg. Facebook) or if you are communicating with a separate app or website that uses our API (or whose API we use), we may disclose information about you or your connections received from that site or app.

If you use our services through an account linked to a partner transportation company, we may receive information about you from the partner company.

When on-demand services to users, our users to give us a driver assessment or similar assessment of the service that you provide them.

If you’re connected to our services in any other capacity, for example, on-demand services to request the user, or a user of other apps that we can provide, we can combine or associate that information with information we have received from you in your capacity as a driver.

Use of information

We may use the information we collect about you to:

to provide our services, maintenance and improvement, including for example providing enabling payments, receipts send, products and services (and send related information) to develop new features, providing customer service to users and drivers, develop a safety function, authenticate users, product updates and send administrative messages;

perform internal operations, including, for example to prevent fraud and abuse of our services; to fix software bugs and operational problems; in order to carry out data analysis, to test and to carry out research; and to monitor usage and activity and analyze trends;

send or allow communications (i) between you and a user (eg. a passenger) as estimated time of arrival (ETA) or (ii) between you and a contact you on your appointment in connection with your use of certain features like referrals;

you send messages that we think may be of interest to you, including information about products, services, promotions, news and events DLXTX and other companies, if permitted and in accordance with applicable local laws; and to handle contests, sweepstakes or other promotional entries and assign related rewards;

to personalize the services and to improve, including to provide or recommend features, content, social connections, referrals and advertisements.

We may assign this Statement describes the information and to process and store in the United States and other countries, some of which may have less protective data protection laws than the region in which you reside. If this is the case, we will take appropriate steps to protect your personal information in accordance with this Statement.

Exchanging information

We may share information we collect about you as described in this statement or as described at the time of collection or exchange, including the following:

Through our Services

We may share your information:

with users in connection with their request for transport or other services; example, we can exchange your name, personal photos, photos of your vehicle, vehicle license, make and model of the vehicle, exact location or approximate location, average score given by users and certain contact information (depending on your location and applicable law); after you grant the requested services, we will send the user a receipt via email or other means possibly with the schedule of the amounts charged, your name, contact information, photos, a map of the route you have taken and other transaction data;

with other people, on your appointment, in connection with a particular service, offer or promotion; or with third parties to provide you a service you requested done through a partnership or promotional offer by a third party or by us;

the general public if you content with sending in a public forum such as blog comments, social media posts and other features of our Services that can be seen by the general public;

with third parties with whom we may share information from you, for example, other apps or websites that integrate with our API or Services, or third parties with an API or service which we integrate; and

with your partner transportation company and necessary third parties hired by us or by the partner company, if the services through an account used which is connected to a partner company.

Other major exchanges

We may share your information:

with subsidiaries and grant or perform data-related entities DLXTX these services on our behalf, or for data centralization and / or logistical purposes;

with vendors, consultants, marketing partners and other service providers who require access to such information to perform work on our behalf;

in response to a request for information by the competent authority if we believe that disclosure is in compliance with, or otherwise required by applicable laws, regulations, orders, licenses, operating agreements, or legal process;

with law enforcement officials, government agencies or other third parties if we believe that your actions are not in accordance with our user agreement or -beleidslijnen, or to protect the rights, property or safety of DLXTX or others;

in connection with or during negotiations for mergers, sale of company assets, consolidations or restructuring, financing or acquisition of our entire company or a part thereof by or in another company;

as we inform you in a different way and you agree to the exchange; and

in an aggregated and / or anonymous form that can not be reasonably used to identify you.

Social Sharing Features

Services can integrate with features for social sharing and other related tools to share actions you take on our services with other apps, sites or media and vice versa. Your use of these features makes the exchange of information with your friends, or the public, depending on the settings you have agreed with the social sharing service. Check the privacy policies of these social sharing services for more information on how they handle the information you provide them or communicate through them.

Analysis and advertising services provided by others

We can allow others publiekmetings- and analysis services to be supplied for us to place ads on our behalf on the Internet and to monitor the performance of these ads and to report on. These entities may use cookies, web beacons, SDKs and other technologies to identify your device when you visit and use our services our site, as well as when you visit other online sites and services. For more information on these technologies and service providers see our Cookie Statement.

your choices

Account Information

You can correct your account information at any time by logging into your online or in-app account. To cancel your account, e-mail us at info@dlxtx.com. Please note that we may retain certain information about you in some cases as required by law or as permitted by law for legitimate business purposes. For example if you have an outstanding loan or debt outstanding on your account are or if we believe that you have committed fraud or have violated our Terms and Conditions, we can try to resolve the issue before we remove your information.

Access Rights

DLXTX will grant individual requests regarding access, correction and / or deletion of personal data they store, in accordance with applicable law.

Location Information

We ask permission to collect through our app on the exact location of your device (your own device or we provide) using the permission system used by mobile operating system. If you initially approve the collection of this information, you can disable it later by changing your location settings on your mobile device. However, you will not be able to provide its services in the DLXTX platform if you disable our collection of precise location data. Additionally, you will by turning off the collection by us with precise locations of your device does not restrict our ability to derive your approximate location of your IP address.

contact Information

We may also request permission for the collection and synchronization through our app contact information from your device via the permission system used by mobile operating system. If you initially approve the collection of this information, iOS users can disable it later by changing the contact settings on their mobile device. The Android platform has such an institution fails.

promotional coverage

You can choose not to receive promotional messages from us by following the instructions in those messages. If you choose this option, we can still send non-promotional messages, such as messages about your account, about services you have requested, or our ongoing business relations.

Cookies in claim

See our Cookie Statement for more information about your choices regarding cookies and related technologies.

Amendments to the Declaration

We may revise this Statement of time. If we make significant changes in the way we treat your personal information, or in the Declaration, we will inform you via the Services or through other means such as e-mail about a communication. Your continued use of the Services after such notice constitutes your acceptance of these changes. We encourage you to periodically review this Statement to the latest information about our privacy practices.

Contact Us

If you have questions about this Statement, please contact us at: privacy@ap2go.nl or write to us: Lx Tx BV, Attn .: Legal, 2133 JJ, Hoofddorp, Netherlands.

COOKIE STATEMENT (WORLDWIDE)

Effective date: october 5th 2016

We and our affiliates, third parties and other partners use cookies and other identification technologies on our websites, mobile applications, electronic communications, advertising and other online services (collectively, the “Services”) for a range of purposes, including: authenticating users, remember user preferences and settings, determining the popularity of content, launching and measuring the effectiveness of advertising campaigns, analyzing site visit and trends, and overall understanding of online behavior and interests of people who have contact with our services. You can read more about the types of cookies we use, why we use them and how you can make your choices.

Overview of cookies

Cookies are small text files that are stored on your browser or device by websites, apps, online media and advertising. There are several types of cookies. Cookies placed by the entity that manages the domain you are visiting are called “first party cookies.” So cookies placed by DLXTX while on www.uber.com are first party cookies. Cookies placed by companies that the domain you’re visiting is not managing as “third party cookies”. We can thus allow Google to place a cookie on your browser when you visit www.dlxtx.com and that would be a third-party cookie. Cookies may also persist for several periods. “Session cookies” continue to exist only as long as your browser is open. These are automatically deleted when you close your browser. Other cookies are “persistent cookies” which means they remain after the browser is closed. For example, they can recognize your device when you re-open your browser and you surf on the Internet again.

Other identificatietechnologie�n

We call this a Cookie Statement, but the explanation for cookies and other identification technologies that we can use or permit our services. “Pixel tags” (also known as beacons, or pixels) are small code blocks installed (or accessed by) a web app or advertisement that may collect certain information about your device and browser, including for example, device type, operating system, browser type and version, website visited, time of visit, referring website, IP address and other similar information, including the small text file (cookie) that identifies the device. Pixels provide the means by which third parties can set up your browser cookies and read from a domain that it does not manage themselves and gather information about visitors to that domain, usually with the consent of the domain owner. “Local storage” refers generally to other places in a browser or device where information can be stored by websites, advertisements or third parties (such as HTML5 local storage and browser cache). “Software Development Kit” (also known as SDKs) function as pixels and cookies, but working in the mobile app context where pixels and cookies are not always able to function. Install the main app developer can share code (SDK) partners in the app and thereby allow the partner to collect certain information about user interaction with the application and information on the user device and network information.

your choices

You have the right to choose whether to accept cookies. However, they are an important part of how our services work, so you should be aware that if you choose to refuse or delete cookies, this may affect the availability and functionality of the Services.

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to browser cookies are deleted or rejected. To do this, follow the instructions provided by your browser that are typically found in the “Help” or “Preferences” menu. Some others also give the opportunity to reject their cookies directly by clicking on an opt-out link, and we have in the table above shows where this is possible.

Remove or refuse browser cookies did not necessarily affect third-party Flash cookies that may be used by us or our partners about our services. To delete flash cookies or off, you can visit this site for more information. For more information about cookies, including how to see what cookies are put on your device and how to manage them and to remove www.allaboutcookies.org and www.youronlinechoices.eu.

Types and purposes of cookies

The following table sets forth the categories set cookies using our services and why we use them. The lists of third party cookie providers are for illustrative purposes and are not complete.

Sort of cookie / Purpose / Who puts them (for example)

Authentication Cookies These cookies (including local storage and similar technologies) tell us when you are logged in, so we can show the appropriate experience and features such as account information, ritgeschiedenis and to edit your account settings.

DLXTX

Security and site integrity cookies We use cookies to support security or enable to ensure DLXTX remains safe and secure. They propose to abstain example is when you are logged into a secure area of the Services enhelpen protect your account so that only you have access.

DLXTX

Localization DLXTX They help to provide a localized experience. For example, we may store information in a cookie that is placed on your browser or device so you can see the site in your preferred language.

DLXTX

Functions and services of the site they provide functionality that help us deliver products and services. Cookies help, for example, to log in by filling in fields in advance. We may also use cookies and similar technologies to help us provide you and other social plugins and other customized content and experiences, such as making suggestions to you and others.

DLXTX

Facebook

Twitter

Google

Analysis and research These are used to understand products and services, improve and explore, including when you open the DLXTX website and associated websites and apps from a computer or mobile device. Example, we may use cookies to understand how to use the features of the site and segment audiences for testing functions. We and our partners can these technologies and the information we receive about you to improve websites, apps, products, services and advertisements and to understand how to use them.

Google

MixPanel

Optimizely

Advertising Things like cookies and pixels are used to deliver relevant ads and to track performance and effectiveness of advertising campaigns. We and our advertising partners, for example, we rely on information obtained through these cookies to serve ads that may be interesting for you to insert on other websites. So our partners can also use a cookie, providing service or other similar technologies to determine whether we have placed an ad and how it performed or provide us with information about how you interact with them. For more information about interest-based advertising or to opt for the use does not allow information about your browsing habits for behavioral targeting, you can go to www.aboutads.info/choices if you are in the United States, or http: // youronlinechoices.eu/ if you are outside the United States.

DLXTX, Google, Facebook, AOL, Microsoft, Yahoo, Drawbridge, Indeed, Recruitics, RocketFuel, Simplyhired, Twitter, Ziprecruiter, Mixpanel, HasOffers/Tune, Adjust, AdRoll, Quantcast, Kenshoo

Contact Us

If you have questions about our use of cookies any questions, please contact us at: info@dlxtx.nl