Privacy Policy

USER PRIVACY

Effective date: october 5th 2016 DLXTX collects information about you when you use our mobile applications, websites and other online products and services (collectively, the “Services”) and through other interactions and communications that you have with us. If you live in the United States, the services provided by DLXTX USA, LLC and its US affiliates (collectively “DLXTX US”) and has collected this Statement of Privacy applies to information and used by DLXTX US If you live outside the US the services provided by Lx Tx B.V. and this Privacy Policy applies to information collected and used by Lx Tx B.V. (DLXTX U.S. and Lx Tx B.V. are herein collectively “DLXTX” or “us” or “we” referred to).

Scope and application

 

This Privacy Statement (“Statement”) is applicable to people around the world who use our apps and our Services to require transport, supply or other on-demand services (“Users”). This statement does not apply to information we collect from or about our drivers, couriers, transport partner or other person using the DLXTX platform under license (collectively, “Drivers”). If you’re connected to the Services as a user and as a driver, the respective privacy statements will apply to the two different types of interactions.

 

Collecting of information

 

Information you provide to us

We collect information that you provide to us directly, such as when you create your account or change requires on-demand services, contacting customer service or otherwise interact with us. This information includes: name, email, phone number, mailing address, profile picture, payment method, requested items (for services), delivery notes and other information you provide.

Information we collect through your use of our services

Wanneer u onze Diensten gebruikt, verzamelen we informatie over u in de volgende algemene categorieen:

 

Location information: When you use the Services for transportation or delivery, we gather precise location data on the drive from the DLXTX app used by the driver. If you DLXTX app gives permission to access location services via the permission system used by mobile operating system (“platform”) we collect the precise location of your device when the app is open in the foreground or background. We can also determine your approximate location through your IP address.

 

Information about your contacts: If you make the DLXTX app gives access to the address book on your device used by the permission system by your mobile platform, we have access to the names and contact information from your address book to social interaction through our services as possible and set out for other purposes in this Statement or at the time of approval or collection.

 

Information about transactions: We collect transaction data related to your use of our services, including the type of service has been requested, the date and time when the service was provided, the amount charged, distance traveled and other related transactions. We can, if someone uses your promo code, link your name to that person.

 

And user preference information: We collect information on how you and site visitors have contact with our Services, stated preferences and settings chosen. In some cases, we do this through the use of cookies, pixel tags and similar technologies that create and store unique identifiers. You can also read our Cookie Statement to learn more about these technologies.

 

Device information: We may collect information about your mobile device including, for example, the hardware model, operating system and version, file names and versions, language preference, unique device identifier, advertising identification codes, serial numbers, device motion information and mobile network information.

 

Telephone calls and SMS data: Our services make communications between users and drivers as possible. In connection with enabling this service we receive call data, including the date and time of the phone call or text message, the phone numbers of the parties and the content of the SMS message.

 

Log Information: When you’re connected to the Services, we collect server logs, which may contain information such as the IP address of the device, access dates and times, app functions or page views, app crashes and other system activity, type of browser, sites or services third party that you had before you had contact with our services.

 

Important information about platform permissions

 

Most mobile platforms (iOS, Android, etc.) have certain types of device information to which apps do not have access without your approval. And these platforms have different consent systems to obtain your approval. The iOS platform will be the first time alert when DLXTX app wants permission to access certain types of data and will let you approve this request (or not approve). Android devices will inform you about the permissions that asks DLXTX app before you first use the app, and your use of the app is your approval. To find out more about permissions we require on platform level, you can visit our new page permissions iOS and Android permissions. Sometimes these permissions require more explanation than provide the platform itself and the permissions we ask will change over time, so we have created these pages to serve as a leading and updated resources for our users.

 

Information we collect from other sources

 

We may also receive information from other sources and combine it with information we collect through our Services. For example:

 

If you choose to link your DLXTX account to, create, or have to log in with a payment provider (eg. Google Wallet) or social media service (eg. Facebook) or if you are communicating with a separate app or website that uses our API (or whose API we use), we may disclose information about you or your connections received from that site or app.

 

If your employer uses one of our enterprise solutions such as DLXTX BIZNIZ, we may receive information about you from your employer.

 

When you ask on-demand services, our drivers can give us User rating after providing services to you.

 

If you’re connected to our services in another capacity, such as a driver or as a user of other apps we provide, we can combine or associate that information with the information we have received from you in your capacity as user or passenger.

 

Use of information

 

We may use the information we collect about you to:

 

to provide our services, maintenance and improvement, including, for example sending enabling payments, receipts, providing products and services (and related information send) develop new functions, provide customer support to users and drivers, develop safety features, authenticate users and product updates and send administrative messages;

 

perform internal operations, including, for example to prevent fraud and abuse of our services; to fix software bugs and operational problems; in order to carry out data analysis, to test and to carry out research; and to monitor usage and activity and analyze trends;

 

send or communication enabling messages (i) between you and a driver such as estimated time of arrival (ETA) or (ii) between you and a contact you on your appointment in connection with your use of certain features, such as referrals, invitations, requests for sharing the fare or sharing your estimated time of arrival (ETA);

 

you send messages that we think may be of interest to you, including information about products, services, promotions, news and events DLXTX and other companies, if permitted and in accordance with applicable local laws; and to handle contests, sweepstakes or other promotional entries and assign related rewards;

 

to personalize the services and to improve, including to provide or recommend features, content, social connections, referrals and advertisements.

 

We may assign this Statement describes the information and to process and store in the United States and other countries, some of which may have less protective data protection laws than the region in which you reside. If this is the case, we will take appropriate steps to protect your personal information in accordance with this Statement.

 

Exchanging information

 

We may share information we collect about you as described in this statement or as described at the time of collection or exchange, including the following:

 

Through our Services

 

We may share your information:

 

with drivers to enable them to provide the services you desire. For example, we may include your name, photo (if you have provided one), Average User Rating given by drivers and removal and / or disposal sites with drivers;

 

with other passengers if you use a service like DLXTX SHARE to share the ride; and with other people you specify, such as when you want to share your estimated arrival time or want to share a fare with a friend;

 

with third parties to provide you with a service you have requested through a partnership or promotional offer from a third party or us;

 

the general public if you content with sending in a public forum such as blog comments, social media posts and other features of our Services that can be seen by the general public;

 

with third parties with whom we may share information from you, for example, other apps or websites that integrate with our API or Services, or third parties with an API or service which we integrate; and

 

your employer (or similar entity) and necessary third parties adopted by us or your employer (eg. a service provider for cost) when you participate in our enterprise solutions such DLXTX BIZNIZ.

 

Other major exchanges

 

We may share your information:

 

with subsidiaries and affiliated entities of DLXTX providing services or performing data processing on our behalf, or for data centralization and / or logistical purposes;

 

with vendors, consultants, marketing partners and other service providers who require access to such information to perform work on our behalf;

 

in response to a request for information by the competent authority if we believe that disclosure is in compliance with, or otherwise required by applicable law, regulation or legal process;

 

with law enforcement officials, government agencies or other third parties if we believe that your actions are not in accordance with our User Agreements, Terms of Service or -beleidslijnen, or to protect the rights, property or safety of DLXTX or others;

 

in connection with or during negotiations for mergers, sale of company assets, consolidations or restructuring, financing or acquisition of our entire company or a part thereof by or in another company;

 

as we inform you in a different way and you agree to the exchange; and

 

in an aggregated and / or anonymous form that can not be reasonably used to identify you.

 

Social Sharing Features

Services can integrate with features for social sharing and other related tools to share actions you take on our services with other apps, sites or media and vice versa. Your use of these features makes the exchange of information with your friends, or the public, depending on the settings you have agreed with the social sharing service. Check the privacy policies of these social sharing services for more information on how they handle the information you provide them or communicate through them.

 

Analysis and advertising services provided by others

 

We can allow others publiekmetings- and analysis services to be supplied for us to place ads on our behalf on the Internet and to monitor the performance of these ads and to report on. These entities may use cookies, web beacons, SDKs and other technologies to identify your device when you visit and use our services our site, as well as when you visit other online sites and services. For more information on these technologies and service providers see our Cookie Statement.

 

your choices

 

Account Information

 

You can correct your account information at any time by logging into your online or in-app account. To cancel your account, e-mail us at info@dlxtx.com. Please note that we may retain certain information about you in some cases as required by law or as permitted by law for legitimate business purposes. For example if you have an outstanding loan or debt outstanding on your account are or if we believe that you have committed fraud or have violated our Terms and Conditions, we can try to resolve the issue before we remove your information.

 

Access Rights

 

DLXTX will grant individual requests regarding access, correction and / or deletion of personal data they store, in accordance with applicable law.

 

Location Information

 

We ask permission to collect through our app on the exact location of your device using the permission system used by mobile operating system. If you initially approve the collection of this information, you can disable it later by changing your location settings on your mobile device. However, this will limit your ability to use certain features of our Services. Additionally, you will by disabling the collection of precise locations of your device through our app does not restrict our ability to gather knowledge about your trip device location of a driver nor our ability to derive your approximate location of your IP address.

 

contact Information

 

We kunnen ook toestemming vragen voor de verzameling en synchronisatie door onze app van contactinformatie vanaf uw apparaat via het toestemmingssysteem gebruikt door uw mobiele besturingssysteem. Als u aanvankelijk de verzameling van deze informatie goedkeurt, kunnen iOS-gebruikers dit later uitschakelen door de contactinstellingen op hun mobiele apparaat te wijzigen. Het Android-platform heeft een dergelijke instelling niet.

 

promotional coverage

 

You can choose not to receive promotional messages from us by following the instructions in those messages. If you choose this option, we can still send non-promotional messages, such as messages about your account, about services you have requested, or our ongoing business relations.

 

Your California Privacy Rights

 

California law allows California residents to request certain details about how their information is shared with third parties for direct marketing purposes. DLXTX share your personally identifiable information with third parties for direct marketing purposes by third parties unless you give us for your approval.

 

Cookies on claim

 

See our Cookie Statement for more information about your choices regarding cookies and related technologies.

 

Amendments to the Declaration

 

We may revise this Statement of time. If we make significant changes in the way we treat your personal information, or in the Declaration, we will inform you via the Services or through other means such as e-mail about a communication. Your continued use of the Services after such notice constitutes your acceptance of these changes. We encourage you to periodically review this Statement to the latest information about our privacy practices.

 

Contact Us

 

f you have questions about this Privacy Policy, please contact us at: privacy@ap2go.nl or write to us: Lx Tx BV, Attn .: Legal, 2133 JJ, Hoofddorp, Netherlands (if you do not live in the USA).

 

PRIVACY DRIVERS (NON-US)

Datum van inwerkingtreding: oktober 5de 2016

 

DLXTX collects information about you when you use our mobile applications, websites and other online products and services (collectively, the “Services”) and through other interactions and communications that you have with us. For persons residing outside the United States, the services provided by DLXTX B.V. and this Privacy Statement (“Statement”) applies to information collected and used by DLXTX B.V. (Hereinafter “DLXTX” or “we” or “us”).

 

Scope and application

 

This declaration applies to drivers, couriers, transport partners and other people who use the DLXTX platform under license (collectively, the “Drivers” or separate “you”) and residing outside the United States. This statement does not apply to drivers residing in the United States. The statement also does not apply to persons (eg. Passengers) who use our app or Services to require transport, supply or other on-demand services (“Users”). If you’re connected to the Services as a user and as a driver, the respective privacy statements will apply to the two different types of interactions.

 

Collecting of information

 

Information you provide to us

 

We collect information you directly provide to us, such as when you create your account, change or monitor logging, asks for help from us, consent to a background check, submit your license information to submit about your vehicle or insurance or any other interaction with us . This information includes: name, email, phone number, mailing address, profile picture, payment information, information about vehicle registration, insurance information, information about the license and other information you provide to us.

 

Information we collect through your use of our services

 

When you use our services, we collect information about you in the following general categories:

 

Information about the location: As a condition for the provision of transport, delivery or other services to users over the DLXTX platform should be provided your precise location information to DLXTX through the app you are using. If DLXTX app permission to access location services via the permission system used by mobile operating system (“platform”) we collect the precise location of your device when the app is open in the foreground or background. We can also determine your approximate location through your IP address.

 

Information about your contacts: If you give the DLXTX app access to the address book on your device using the permission system used by your platform, we can have access to names and contact information from your address book to enable social interactions through our Services and other purposes set out in this Statement or at the time of approval or collection.

 

Information about transactions: We collect transaction data relating to the transport (or other services) you provide via our platform, including the type of service that was provided, the date and time when the service was provided, the amount charged, the distance traveled distance and other related transactions. We can, if someone uses your promo code, link your name to that person.

 

And user preference information: We collect information on how you and site visitors have contact with our Services, stated preferences and settings chosen. In some cases, we do this through the use of cookies, pixel tags and other similar device identification technologies that create and store unique identifiers. You can also read our Cookie Statement to learn more about these technologies.

 

Device information: We may collect information about your mobile device (your own device or a device that we provide) including, for example, the hardware model, operating system and version, file names and versions, language preference, unique device identifier, advertising identification codes, serial numbers, device motion information and mobile network information.

 

Telephone calls and SMS data: Our services make communications between users and drivers as possible. In connection with enabling this service we receive call data, including the date and time of the phone call or text message, the phone numbers of the parties and the content of the SMS message.

 

Log Information: When you’re connected to the Services, we collect server logs, which may contain information such as the IP address of the device, access dates and times, app functions or page views, app crashes and other system activity, type of browser, sites or services third party that you had before you had contact with our services.

 

Important information about platform permissions

 

Most mobile platforms (iOS, Android, etc.) have certain types of device information to which apps do not have access without your approval. And these platforms have different consent systems to obtain your approval. The iOS platform will be the first time alert when DLXTX app wants permission to access certain types of data and will let you approve this request (or not approve). Android devices will inform you about the permissions that asks DLXTX app before you first use the app, and your use of the app is your approval.

 

Information we collect from other sources

 

We may also receive information from other sources and combine it with information we collect through our Services. For example:

 

If you choose to link your DLXTX account to, create, or have to log in with a payment provider (eg. Google Wallet) or social media service (eg. Facebook) or if you are communicating with a separate app or website that uses our API (or whose API we use), we may disclose information about you or your connections received from that site or app.

 

If you use our services through an account linked to a partner transportation company, we may receive information about you from the partner company.

 

When on-demand services to users, our users to give us a driver assessment or similar assessment of the service that you provide them.

 

If you’re connected to our services in any other capacity, for example, on-demand services to request the user, or a user of other apps that we can provide, we can combine or associate that information with information we have received from you in your capacity as a driver.

 

Use of information

 

We may use the information we collect about you to:

 

to provide our services, maintenance and improvement, including for example providing enabling payments, receipts send, products and services (and send related information) to develop new features, providing customer service to users and drivers, develop a safety function, authenticate users, product updates and send administrative messages;

 

perform internal operations, including, for example to prevent fraud and abuse of our services; to fix software bugs and operational problems; in order to carry out data analysis, to test and to carry out research; and to monitor usage and activity and analyze trends;

 

send or allow communications (i) between you and a user (eg. a passenger) as estimated time of arrival (ETA) or (ii) between you and a contact you on your appointment in connection with your use of certain features like referrals;

 

you send messages that we think may be of interest to you, including information about products, services, promotions, news and events Uber and other companies, if permitted and in accordance with applicable local laws; and to handle contests, sweepstakes or other promotional entries and assign related rewards;

 

to personalize the services and to improve, including to provide or recommend features, content, social connections, referrals and advertisements.

 

We may assign this Statement describes the information and to process and store in the United States and other countries, some of which may have less protective data protection laws than the region in which you reside. If this is the case, we will take appropriate steps to protect your personal information in accordance with this Statement.

 

Exchanging information

 

We may share information we collect about you as described in this statement or as described at the time of collection or exchange, including the following:

 

Through our Services

 

We may share your information:

 

with users in connection with their request for transport or other services; example, we can exchange your name, personal photos, photos of your vehicle, vehicle license, make and model of the vehicle, exact location or approximate location, average score given by users and certain contact information (depending on your location and applicable law); after you grant the requested services, we will send the user a receipt via email or other means possibly with the schedule of the amounts charged, your name, contact information, photos, a map of the route you have taken and other transaction data;

 

with other people, on your appointment, in connection with a particular service, offer or promotion; or with third parties to provide you a service you requested done through a partnership or promotional offer by a third party or by us;

 

the general public if you content with sending in a public forum such as blog comments, social media posts and other features of our Services that can be seen by the general public;

 

with third parties with whom we may share information from you, for example, other apps or websites that integrate with our API or Services, or third parties with an API or service which we integrate; and

 

with your partner transportation company and necessary third parties hired by us or by the partner company, if the services through an account used which is connected to a partner company

 

Other major exchanges

 

We may share your information:

 

with subsidiaries and grant or perform data-related entities DLXTX these services on our behalf, or for data centralization and / or logistical purposes;

 

with vendors, consultants, marketing partners and other service providers who require access to such information to perform work on our behalf;

 

in response to a request for information by the competent authority if we believe that disclosure is in compliance with, or otherwise required by applicable laws, regulations, orders, licenses, operating agreements, or legal process;

 

with law enforcement officials, government agencies or other third parties if we believe that your actions are not in accordance with our user agreement or -beleidslijnen, or to protect the rights, property or safety of DLXTX or others;

 

in connection with or during negotiations for mergers, sale of company assets, consolidations or restructuring, financing or acquisition of our entire company or a part thereof by or in another company;

 

as we inform you in a different way and you agree to the exchange; and

 

in an aggregated and / or anonymous form that can not be reasonably used to identify you.

 

Social Sharing Features

 

Services can integrate with features for social sharing and other related tools to share actions you take on our services with other apps, sites or media and vice versa. Your use of these features makes the exchange of information with your friends, or the public, depending on the settings you have agreed with the social sharing service. Check the privacy policies of these social sharing services for more information on how they handle the information you provide them or communicate through them.

 

Analysis and advertising services provided by others

 

We can allow others publiekmetings- and analysis services to be supplied for us to place ads on our behalf on the Internet and to monitor the performance of these ads and to report on. These entities may use cookies, web beacons, SDKs and other technologies to identify your device when you visit and use our services our site, as well as when you visit other online sites and services. For more information on these technologies and service providers see our Cookie Statement.

 

your choices

 

account Information

 

You can correct your account information at any time by logging into your online or in-app account. To cancel your account, e-mail us at info@dlxtx.com. Please note that we may retain certain information about you in some cases as required by law or as permitted by law for legitimate business purposes. For example if you have an outstanding loan or debt outstanding on your account are or if we believe that you have committed fraud or have violated our Terms and Conditions, we can try to resolve the issue before we remove your information.

 

Access Rights

 

DLXTX will grant individual requests regarding access, correction and / or deletion of personal data they store, in accordance with applicable law.

 

Information about the location

 

We ask permission to collect through our app on the exact location of your device (your own device or we provide) using the permission system used by mobile operating system. If you initially approve the collection of this information, you can disable it later by changing your location settings on your mobile device. However, you will not be able to provide its services in the DLXTX platform if you disable our collection of precise location data. Additionally, you will by turning off the collection by us with precise locations of your device does not restrict our ability to derive your approximate location of your IP address

 

contact Information

 

We may also request permission for the collection and synchronization through our app contact information from your device via the permission system used by mobile operating system. If you initially approve the collection of this information, iOS users can disable it later by changing the contact settings on their mobile device. The Android platform has such an institution fails.

 

promotional coverage

 

U kunt ervoor kiezen geen promotionele berichten te ontvangen van ons door de instructies in die berichten op te volgen. Als u hiervoor kiest, kunnen wij u nog steeds niet-promotionele berichten sturen, zoals berichten over uw account, over Diensten waarom u hebt gevraagd, of over onze voortdurende zakelijke relaties.

 

Cookies on claim

 

See our Cookie Statement for more information about your choices regarding cookies and related technologies.

 

Amendments to the Declaration

 

We kunnen deze Verklaring van tijd tot tijd wijzigen. Als we belangrijke wijzigingen aanbrengen in de manier waarop we uw persoonlijke informatie behandelen, of in de Verklaring, zullen we u via de Diensten of via een ander middel zoals e-mail hierover een mededeling doen. Uw verdere gebruik van de Diensten na deze mededeling vormt uw goedkeuring van deze wijzigingen. We moedigen u aan deze Verklaring regelmatig te bekijken voor de meest recente informatie over onze privacypraktijken.

 

Contact Us

 

If you have questions about this Statement, please contact us at: info@dlxtx.com or write to us: Lx Tx BV, Attn .: Legal, 2133 JJ, SHoofddorp, Netherlands.